Certified Public Procurement Officer (CPPO) Practice Test 2025 - Free CPPO Practice Questions and Study Guide

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What term describes implementing a knowledge transfer where newer employees follow veterans?

Job aides

Process documentation

Job shadowing

The term that describes implementing a knowledge transfer where newer employees follow veterans is "job shadowing." This practice allows less experienced employees to observe and learn from seasoned workers, gaining insights into processes, expectations, and workplace culture in a practical, hands-on manner. By shadowing veterans, new employees can absorb knowledge not easily conveyed through formal training or written documentation. This method fosters mentorship and encourages the sharing of tacit knowledge, which is often critical for success in a role.

Job aids typically refer to tools or resources that assist employees in performing their tasks but do not inherently involve a relationship or mentorship component. Process documentation provides formal written guides detailing procedures and workflows, but it lacks the real-time, interactive learning aspect of job shadowing. Retirees on retainer might involve experienced workers providing consultation or support, but this is less about direct observation and more about advisory roles, distinguishing it from the immersive experience that job shadowing offers.

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Retirees on retainer

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